How does a flight upgrade work?

Moving from a lower cabin to a higher one, paid for or given by the airline to frequent flyers when the cabin has room.

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Upgrade, explained

Airlines sell upgrades from economy or premium economy to business class, at booking or closer to departure, and give them to frequent flyers when the cabin has room. Whether a ticket can be upgraded depends on its fare class.

An upgrade is never certain until it is confirmed, and frequent flyer upgrades often need both a qualifying fare and an open upgrade seat. Buying business class outright removes the uncertainty.

On a business class trip

A traveler holding an economy ticket to London bids for an upgrade and waits to the day of departure to know; a business class ticket has the seat from the day it is booked.

Related terms

  • Fare class (booking class)

    A one-letter code inside a cabin that sets a ticket's price and rules. Business class has several, often J, C, D, I and Z; each airline uses its own.

  • Premium economy

    A cabin between economy and business class: a wider seat with more legroom and recline, but no bed.

  • First class

    The cabin above business class on some long-haul flights: fewer seats, more space and more service. Many airlines no longer offer it.

  • Mixed-cabin itinerary

    A trip that flies business class on some flights and economy or premium economy on others, priced as one ticket.

Every term in the glossary.

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