How booking with us works
Tell a real agent where you want to go. They find the fares, you choose, and the airline issues your ticket. Seven steps, start to finish.
Tell us where you want to go
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Request a quote
Send your route, dates, cabin and travelers with the quote form, or call +1 (888) 322-7999 or WhatsApp +1 (224) 346-9633, 24/7. For a trip in the next few days, a call is the fastest way to start.
Have ready: your cities and dates, the number of travelers and the cabin, and any preferences such as airlines, nonstop only or a budget.
A real agent finds your options
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An agent builds your options
Your agent compares airlines, routings and the fares airlines sell through agencies, then sends you a short list by phone, email or WhatsApp: flight times, the full price with taxes and any service fee, and the fare rules.
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Compare them with your agent
Ask questions or try other dates and airlines; your agent adjusts the options and explains each fare’s rules in plain words.
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Choose your flights
Pick one and give each traveler’s full name exactly as it appears on their passport, with dates of birth and any meal or assistance needs. Fares can change until the ticket is issued, so your agent confirms the price with you again before you pay.
Pay the confirmed price and fly
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Pay for your ticket
Pay by card for the option you chose and get your itinerary.
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The airline issues your e-ticket
The airline issues the ticket in your name. Its e-ticket number has 13 digits, the first three identifying the airline, and you can see the booking and check in on the airline’s website or app.
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Fly, with help until you are home
Agents stay available 24/7. On the road, call customer service at +1 (855) 955-2040 or message us on WhatsApp. If the airline changes or cancels your flight, your agent works with the airline on the options its rules allow.
How payment and ticketing work
What the price includes, what you receive and whose rules apply.
- The price your agent confirms includes taxes and any service fee. Optional airline extras, such as extra bags, are separate.
- You receive an airline e-ticket number. It is a 13-digit number issued on the airline; check your booking on the airline’s website.
- Fare rules come from the airline. Your agent explains changes, refunds and baggage before you pay.
- You pay by card. Paying by credit card keeps the dispute protections your card issuer gives you.
Questions about booking
Plain answers to what travelers ask us before they book, while they pay and on the road.
How do I get a quote?
Fill in the quote form with your route, dates and travelers, call sales at +1 (888) 322-7999, or message an agent on WhatsApp at +1 (224) 346-9633. Every request goes to a human travel agent, not an automated system.
What happens after I submit my request?
An agent reviews your trip details, checks fares and routings, and contacts you by phone, email or WhatsApp with options. You can ask questions and adjust dates or airlines until something fits.
Does the quoted price include taxes and fees?
Yes. The price your agent quotes includes airline taxes and fees and any service fee from us. Optional extras that some airlines charge for, such as extra bags or certain seats, are separate, and your agent can tell you what they cost.
Are the prices on the website final?
No. Prices on the website are recent fares shown as a guide. The fare for your dates depends on the airline, route, departure city and seat availability, and your agent confirms it before you pay.
Will I get an airline ticket number?
Yes. Once your ticket is issued you receive the airline e-ticket number, a 13-digit number whose first three digits identify the airline. You can use your booking details to view the reservation on the airline’s own website.
Can I change my ticket after it is issued?
That depends on the fare rules, which come from the airline. Some fares allow changes for a fee plus any difference in fare, and some don’t allow changes at all. Your agent explains the rules before you pay and can make the change for you if your fare allows it.
Can I cancel and get a refund?
Refunds follow the airline’s fare rules. Some fares are refundable, some leave a credit for future travel, and some have no value once canceled. If flexibility matters to you, ask your agent to compare the rules of each option before you pay.
How do I reach you during my trip?
Customer service is available 24/7 at +1 (855) 955-2040, and you can also message us on WhatsApp at +1 (224) 346-9633. Have your booking reference ready so we can find your trip quickly.
More questions (5)
What if the airline cancels or changes my flight?
Contact us as soon as you hear about it, by phone or WhatsApp, 24/7. Your agent works with the airline on the options its rules allow, such as moving you to another flight. If an airline cancels or significantly changes a flight to or from the US and you choose not to travel, US Department of Transportation rules generally entitle you to a refund.
Can I book for someone else?
Yes. You can request and book a trip for a family member, colleague or client. Give each traveler’s full name exactly as it appears on their passport, and your agent will ask for anything else the airline requires.
Can you book multi-city trips and complex routes?
Yes. Multi-city itineraries, open-jaw trips and combinations of airlines are a normal part of our work. Choose the multi-city option on the quote form, or describe the trip to an agent by phone or WhatsApp.
How do I check in and choose seats?
You check in with the airline, on its website or app, using the airline’s confirmation code and your last name. Seat selection depends on the airline and fare; most business class fares include it, and your agent can help you request seats.
Why are your fares lower than the airline’s website?
Airlines sell some business and first class fares through accredited agencies at negotiated prices they don’t publish on their own websites. We work with those fares through our partnerships with major airlines, and an agent also compares routings and connections a basic search may not show. Not every trip has a lower fare available, and your agent tells you plainly what the options are.
Start with step one
A free quote takes about two minutes, and agents answer 24/7. For a trip in the next few days, a call is faster.
